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Status: Tags: Understanding Links: Conversation

Listening

Principles

• When we listen, we tend to look for an expectation or listen to what we want to hear (what we know, approval, next actions, problems)
• Levels of Listening

Consequences

Benefits

• When listening to someone, we provide them new Opportunities, and develop Trust/Respect

Downsides

Practices

• Reflective Listening

General Questions

• What brings you joy?
• What is this moment (or life) teaching you, right now?
• What are you curious about?
• What is your biggest challenge?
• Feel free to ask them to anyone

Cultivation

Tools

• Generate a list of what you want to listen for
  • Consider what other people may be listening gfor
  • ex) problems to solve
• Ask permission
  • Some people may have extra information to include still
• Ask if you got it right
• Trust your rapport
• Practice examining people and exploring how they are feeling in a situation

Traps

• Repeating reflection style
  • Antidote: switch up reflection practices and styles of reflection
    • Don’t be a parrot or a robot
• Failure to confirm your understanding
  • Antidote: Confirm when you are thinking “I know”
• You don’t need to get it right
  • Just be heading towards the right direction

Backlinks

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References:

Created:: 2021-07-06 18:07