John Mavrick's Garden

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Last updated April 10, 2022

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Part 1 - Lessons

Lesson 1 - Convergence

Lesson 2 - Skill Transformation

Lesson 3 - Magic Formula

To start your own business, you just need:

Chapter 2 - Selling Happiness

  1. How would I get paid with this idea?

  2. How much would I get paid from this idea?

  3. Is there a way I could get paid more than once?

Strategies

  1. Dig Deeper to Uncover Hidden Needs
  1. Make Your Customer a Hero
  1. Sell What People Buy

Six Steps to Getting Started

  1. Decide on your product or service

  2. Set up a website

  3. Develop an offer

  4. Ensure you have a way to get paid

  5. Announce your offer to the world

  6. Learn from steps 1-5, then repeat

If you already have a business:

  1. Contact customers with special offers and incentives

  2. Introduce new products or services to complement your existing portfolio

  3. Offer a special deal for clients who repay

  4. Attract subscribers, clients, or customers

“An ounce of action is worth a ton of theory”

What People Really Want

Chapter 3 - Follow Your Passion…Maybe

  1. Pick something specific rather than something general

  2. Don’t underprice your service

Opening

I will help clients _________. After hiring me, they will receive [core benefit + secondary benefit].

I will charge $xxx per hour or a flat rate of _____ per service. This rate is fair to the client and to me.

My basic website will contain these elements:

a. The core benefit that I provide for clients and what qualifies me to provide it (remember that qualifications may have nothing to do with education or certifications; Gary is qualified to book vacations with miles because he’s done it for himself many times)

b. At least two stories of how others have been helped by the service (if you don’t have paying clients yet, do the work for free with someone you know)

c. Pricing details (always be up front about fees; never make potential clients write or call to find out how much something costs)

d. How to hire me immediately (this should be very easy

I will find clients through [word-of-mouth, Google, blogging, standing on the street corner, etc.].

I will have my first client on or before ____·[short deadline].

Reality Check Checklist

Questions for You

  1. Instead of just during your free time, would you enjoy pursuing your hobby at least twenty hours a week?

  2. Do you enjoy teaching others to practice the same hobby?

  3. Do you like the ins and outs (all the details) of your hobby?

  4. If you had to do a fair amount of administrative work related to your hobby, would you still enjoy it?

Questions for the Marketplace

  1. Have other people asked for your help?

  2. Are enough other people willing to pay to gain or otherwise benefit from your expertise?

  3. Are there other businesses serving this market (usually a good thing) but not in the same way you would?

Key Points

Chapter 4 - The Rise of the Roaming Entrepreneur

Becoming a Publisher

Follow these steps to enter the information publishing business. Each step can be made more complicated, but they all relate to this basic outline.

1. Find a topic that people will pay to learn about. It helps if you are an expert in the topic, but if not, that’s what research is for.

2. Capture the information in one of three ways:

a. Write it down.

b. Record audio or video.

c. Produce some combination of a and b.

3. Combine your materials into a product: an e-book or digital package that can be downloaded by buyers.

4. Create an offer. What exactly are you selling, and why should people take action on it? Learn more about offers in Chapter 7.

5. Decide on a fair, value-based price for your offer. For pricing guidelines, see Chapters 10 and 11.

6. Find a way to get paid. PayPal.com is the most ubiquitous method, with the ability to accept payment from users in more than 180 countries. Other options are available if you want more flexibility.*

7. Publish the offer and get the word out. For an overview of hustling, see Chapter 9.

8. Cash in and head to the beach! (This step may require further effort.)

KEY POINTS

Chapter 5 - New Demographics

There are emerging demographics to target your consumer-base towards:

Strategies

  1. Latch on to a popular hobby, passion, or craze
  1. Sell what people buy
  1. Impact

  2. Effort (reverse rating)

  3. Profitability

  4. Vision

KEY POINTS

Part 2 - Actualization

Chapter 6 - Business Plan

Instant Test Marketing Steps

  1. Care about the problem you’re going to solve, and make sure others do too

  2. Make sure the market is big enough

  3. Eliminate “blatant admitted pain”, problems that people already know they have

  4. Everything sold is for a deep pain or desire. Show people you can help remove or reduce pain

  5. Make sure your solution is better than the rest

  6. Ask others about the idea

  7. Create an outline and ask others to review it

140 Characters Mission Statement

Chapter 7 - Unrefusable Offers

Successful Pitches

  1. Understand that what we want and what we say we want are not always the same thing
  1. We like to buy, not be sold

Basics

What are you selling?

How much does it cost?
Who will take immediate action on this offer?

What is the primary benefit?

What is a secondary benefit?

What are the main objections to the offer?
How will you counter these objections?

Why should someone buy this now?

What can I add to make this offer even more compelling?

  1. Nudge your customers

Perceived Value

Compelling Offer Tool Kit

1.1 FAQ

Rough awesome formats can be used to describe your offer:

  1. This thing is so awesome! (primary benefit)

  2. Seriously, it’s really awesome. (secondary benefit)

  3. By the way, you don’t need to worry about anything (response to concerns)

  4. See, it’s really awesome. What are you waiting for?

1.2. Incredible Guarantee

1.3. Overdelivering

KEY POINTS

Chapter 8 - Launch

When launching a product…

After the drop…

Sales aren’t everything

39 Step Product Launch Checklist

THE BIG PICTURE

1. Ensure that your product or service has a clear value proposition.* What do customers receive when exchanging money for your offer?

2. Decide on bonuses, incentives, or rewards for early buyers. How will they be rewarded for taking action?

3. Have you made the launch fun somehow? (Remember to think about non-buyers as well as buyers. If people don’t want to buy, will they still enjoy hearing or reading about the launch?)

4. If your launch is online, have you recorded a video or audio message to complement the written copy?

5. Have you built anticipation into the launch? Are prospects excited?

6. Have you built urgency—not the false kind but a real reason for timeliness—into the launch?

7. Publish the time and date of the launch in advance (if it’s online, some people will be camped out on the site an hour before, hitting the refresh button every few minutes).

8. Proofread all sales materials multiple times … and get someone else to review them as well.

9. Check all Web links in your shopping cart or payment processor, and then double-check them from a different computer with a different browser.

NEXT STEPS

10. If this is an online product, is it properly set up in your shopping cart or with PayPal?

11. Test every step of the order process repeatedly. Whenever you change any variable (price, order components, text, etc.), test it again.

12. Have you registered all the domains associated with your product? (Domains are cheap; you might as well get the .com, .net, .org, and any very similar name if available.)

13. Are all files uploaded and in the right place?

14. Review the order page carefully for errors or easy-to-make improvements. Print it out and share it with several friends for review, including a couple of people who don’t know anything about your business.

15. Read important communications (launch message, order page, sales page) out loud. You’ll probably notice a mistake or a poorly phrased sentence you missed while reading it in your head.

16. Have you or your designer created any custom graphics for the offer, including any needed ads for affiliates or partners?

MONEY MATTERS

17. Set a clear monetary goal for the launch. How many sales do you want to see, and how much net income? (In other words, what will success look like?)

18. Advise the merchant account or bank of incoming funds.*

19. Create a backup plan for incoming funds if necessary (get an additional merchant account, plan to switch all payments to PayPal, etc.).

20. Can you add another payment option for anyone who has trouble placing an order?

21. For a high-priced product, can you offer a payment plan? (Note: It’s common to offer a slight discount for customers paying in full. This serves as an incentive for customers who prefer to pay all at once while providing an alternative for those who need to pay over time.)

THE NIGHT BEFORE

22. Clear as much email as possible in addition to any other online tasks so you can focus on the big day tomorrow.

23. Write a strong launch message to your lists of readers, customers, and/or affiliates.

24. Prepare a blog post and any needed social media posts (if applicable).

25. Set two alarm clocks to ensure that you’re wide awake and available at least one hour before the scheduled launch.

THE BIG MORNING

26. Schedule your launch time to suit your audience, not you. All things being equal, it’s usually best to launch early in the morning, East Coast time.

27. Soft launch at least ten minutes early to make sure everything is working. It’s better for you to find the problems than to have your customers find them!

28. Write the first three to five buyers to say thanks and ask, “Did everything go OK in the order process?” (Side benefit: These buyers are probably your biggest fans anyway, so they’ll appreciate the personal check-in.)

29. As long as it’s possible, send a quick personal note to every buyer in addition to the automated thank-you that goes out. (If it’s not possible every time, do it as often as you can.)

PROMOTION (CAN BE DONE ON THE DAY OF LAUNCH OR BEFORE)

30. Most important: Ask for help spreading the word. Many readers, prospects, and acquaintances will help by telling their friends and followers, but you have to ask them.

31. Write to affiliates with a reminder about the new offering.

32. Write to journalists or media contacts, if appropriate.

33. Post on Twitter, Facebook, LinkedIn, and any other social networks you already participate in. (It’s not usually a good idea to join a new network just to promote something.)

FOLLOW-UP (DO THIS IN ADVANCE)

34. Write the general thank-you message that all buyers will receive when purchasing.

35. If applicable, write the first message for your email follow-up series that buyers will receive.

36. Outline additional content for future communication and plan to schedule it after you recover from the launch.

GOING ABOVE AND BEYOND

37. How can you overdeliver and surprise your customers with this product? Can you include additional deliverables or some kind of unadvertised benefit?

38. Is there anything special you can do to thank your customers? (For a high-price launch, send postcards to each buyer; for something extra, call a few of your customers on the phone.)

THE LAST STEPS

39. Don’t forget to celebrate. It’s a big day that you’ve worked up to for a long time. Go out to your favorite restaurant, have a glass of wine, buy something you’ve had your eye on for a while, or otherwise do something as a personal reward. You’ve earned it.

40. Start thinking about the next launch. What can you build on from this one? What did you learn that can help you create something even better next time?

KEY POINTS

Chapter 9 - Hustling and Self-Promotion

Types of workers

Building Relationships is a Strategy, not a Tactic

One-Page Promotion Plan

Helps recruit new prospects to your business without getting overwhelmed

Daily

Weekly

Monthly

Once in a While

KEY POINTS

Chapter 10 - Show the Money

Making more money

1. Price your product or service in relation to the benefit it provides, not the cost of producing it.

2. Offer customers a limited range of prices.

3. Get paid more than once for the same thing.

ex) subscribers

KEY POINTS

Part 3 - Leverage and Next Steps

Chapter 11 - Moving on Up

ex) Traffic, conversion rate, sales price

Product to Service

ex) Aside from your personalized service, offer generic things

Key Points

Chapter 12 - Franchising Yourself

ex) A software engineer turned her interest in dieting into a business

Partnership

One Page Partnership Agreement

Partners: [Partner 1] and [Partner 2]. These partners agree to collaborate in good faith on a mutually beneficial project known as [project name].

Overview: [summary of project, including outcomes and expected results]

Revenue Sharing: Net income for the project will be split on the basis of [percentage] percent to [Partner 1] and [percentage] percent to [Partner 2]. All minor costs associated with the project will be deducted prior to calculating net income. If any particular cost exceeds [amount], both partners must approve the decision.

Life of Revenue-Sharing Agreement: The revenue-sharing agreement will last for [period of time], at the end of which the partners will decide if it should be continued, discontinued, or revised.

Publication and Sale: The project will be offered for sale on [websites and any other sources].

Customer Support: [Partner 1] will be responsible for [duties]. [Partner 2] will be responsible for [duties]. Project feedback from customers will be shared between both parties.

Marketing: Both parties will actively market the project to ensure its success. This will include promotion on [websites], through each partner’s online community and offline networks, and each party requesting coverage of the project from other influential websites.

Time Line: The partners agree to complete all aspects of the project to prepare for launch on [date].

Outsourcing

  1. Pro-Outsourcing
  1. Anti-Outsourcing

ex) A hired professional, or delegating simple tasks

Business Audit

Key Points

Chapter 13 - Going Long

There are three approaches to the future management of your business:

  1. Stay Small
  1. Go Medium
  1. Split the Difference

Work on Your Business

Monitoring Your Business

  1. Select 1-2 metrics that you’re always aware of (sales, cash flow, leads)

  2. Make time for bi-weekly or monthly reviews to dive into the overall business

Built-To-Sell

Key Points

Chapter 14 - But What If I Fail?

Key Points

Application

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